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How a Self-Published Author Turned to SiteLock to Save His Website [Case Study]

By Stacey Todd

Overview

Bill Kasal is a retired award-winning TV, video and radio producer. With over 25 years of experience, he has held many impressive roles including; Program Director and co-host for the Coachella Valley’s highest rated morning radio show, Executive Marketing Director for another, and Executive Producer for a seven-part PBS Series. After winning countless awards for television programs for nonprofit organizations, Kasal has turned his focus to writing books.

Kasal is the author of seven self-published books on Amazon. His writings cover a wide range of topics, including observations on daily life, family, recipes, humor, and his experiences as a reserve police officer. To share his stories and promote his books, Kasal relies heavily on his WordPress blog, billkasal.com.

Kasal started his blog in 2010, and not only uses it as an outlet for his writing, but also as a way for his site visitors to find his Amazon Author Page. “My blog has an active following, and my visitors reference it regularly to stay updated on my upcoming book launches,” Kasal says.


Challenges

One day Kasal unexpectedly received an email from his hosting provider alerting him that his blog had been infected with malware. Due to the stealthy nature of the attack, there were no obvious signs that his blog had been compromised. “I was unaware that my site had been hacked and at a total loss as to how to find or fix the problem,” he recounts.

Kasal’s hosting provider informed him that his blog would be taken offline unless he removed the malicious code that was inserted on his website. His host recommended he contact SiteLock® to remove the malware and help prevent future attacks.

Solutions and Results

Kasal immediately contacted SiteLock and was put in touch with a website security consultant. Kasal stressed the urgency of keeping his site up and running, and was guided through the malware cleaning process by the SiteLock team. With the help of SiteLock Expert Services, the malware was cleaned from billkasal.com within mere hours.

“SiteLock’s customer service was first-rate, and they were able to quickly offer an affordable solution before my website was taken offline,” said Kasal.

Once his website was clean, Kasal decided to take a proactive approach to website security by implementing SiteLock® SMART, a daily scanner to help protect his blog from future attacks. SMART provides continuous file scanning to detect vulnerabilities and malware, including backdoor files and malicious code. If malware is identified, it is automatically removed and Kasal is immediately notified.

SMART also provides a full website analysis of each scan, ensuring Kasal’s site is safe and secure at all times.

SiteLock captured billkasal.com’s SMART scan results from a 30-day time frame. During the given 30 days, over 170,000 files, 120,000 links and 15,000 pages were thoroughly scanned for malware.

“I’m confident in SiteLock and the security behind my site,” says Kasal. “This was the first time I’ve ever experienced a cyberattack, but with SiteLock protecting my site, I know it will be the last.”

Check out the District or more SiteLock reviews to see how we have helped other businesses like yours.

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